Terms of Use

Welcome to LGB Customs Brokers (Courier Department), created exclusively to satisfy you, the online shopper. Through our website, you will be able to: set up an account, utilize our warehouse facility in Florida to receive your package, upload invoices, calculate estimated costs for your shipment and monitor your package until delivery to your final destination in Jamaica.

Your account details must be kept private and confidential, you must ensure the protection of your password to prevent unauthorized use of your account. Persons below the age of majority are deemed to be minors and as such are not permitted to operate accounts on this website. The name on each package must be identical to the name of the account holder and the address on the package must be identical to the address assigned to you after completing the online registration via this website.

LGB Customs Brokers is required to comply with all the applicable laws as it relates to the import and export of all packages. The compliance with laws and regulations require that in order to use your account with LGB Customs Brokers, you agree to provide accurate and legal information with respect to your name, residential and/or business address, telephone numbers, email, and any other additional information that may be required including valid invoice or receipts for items contained in your packages, which may be provided to other service agents or authorities.

Customs Duties and Fees

You are solely responsible for payment of any taxes, duties, fees and/or fines levied by Jamaica Customs Agency due incorrect declaration of value, or penalties by said agency for any falsification of information or importing prohibited items. All fees and charges are subject to change at any time without prior notice.

Identification and Tracking of Packages

Your package will receive a unique tracking number once the integrity of the package is not compromised. If LGB Customs Brokers deems that your package has been tampered with or damaged prior to arrival at our warehouse we reserve the right to refuse to accept the package for onward delivery to you.

Account Closure

You reserve the right to terminate your account at any time providing that you have settled all outstanding monies owed to LGB Customs Brokers.

Non Payment

 

If your shipment attracts customs duties, you are required to make full payment before LGB Customs Brokers will effect clearance of your package. LGB Customs Brokers will not be responsible for any additional charges levied as a result of delays in the payment of such duties.

In the event, that you do not pay all outstanding monies owed or your package is uncollected for a period exceeding 30 days from the arrival notice date then LGB Customs Brokers reserves the right to dispose of your package.

You acknowledge and confirm that:

  1. LGB Customs Brokers may at its sole discretion search and inspect any shipment along with the proper customs officer.
  2. The United States Custom Border Patrol may at any time inspect shipment and seize items banned for export from the United States.
  3. The services offered by LGB Customs Brokers will not be used to ship restricted, illegal or banned items.
  4. You will accurately declare proper product value using the purchase invoice amount and provide an accurate description of your shipment’s contents for the proper levying of Duties & Taxes.